Upgrading Your Subscription
Upgrading Your Subscription
- Navigate to the Subscription page
- Click Upgrade under the plan you wish to upgrade to
- Complete your purchase on the Stripe checkout screen
Canceling Your Subscription
Canceling Your Subscription
- Navigate to the Subscription page
- Click Invoices and Payment Methods to open your billing portal
- Click Cancel plan
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If eligible, you can select End subscription immediately and receive a refund

For information on refunds, see our Refund Policy.
Canceling a Team Workspace
Canceling a Team Workspace
If you have a Business or Enterprise plan with a team workspace and want to remove it:
- Navigate to the Subscription page
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Navigate to the Teams tab

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Scroll down to the Delete Team section

Managing Payment Methods and Billing Information
Managing Payment Methods and Billing Information
- Navigate to the Subscription page
- Click Invoices & Payment Methods
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Click Add payment method to change your current payment method



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Click Update information to update your billing information (e.g. name, address, company, VAT info)

Subscription Renewals
Subscription Renewals
Your subscription will auto-renew monthly or annually, depending on the type of subscription you’ve purchased.Canceling the subscription yourself will keep the subscription active until the end of your billing period.
Reach out to team@julius.ai for support or to ask questions not answered in our documentation.
